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The provision of quality psycho-social services represent an essential component of a coordinated multi-sectoral response to GBV. Social services comprise a range of services that are critical in supporting the rights, safety and wellbeing of women and girls experiencing violence including crisis information and help lines, safe accommodation, legal and rights information and advice.

These Standard Operating Procedures (SOPs) provide clear and detailed description of routine actions of psycho-social service providers, named therefore counsellors, who may provide assistance/services for GBV victims/survivors.

Related links:

Multi-sectoral response to GBV

Health Care Services Provision: Standard Operating Procedures

Police Services Provision: Standard Operating Procedures